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Category: IT Support Page 5 of 6

How To Eliminate Security Threats For Your Computer

May 8 2013

With the increasing number of internet hackers and miscreants, it is every computer user’s responsibility to understand how computer security works, and ensure that they are taking the necessary steps to safeguard their computer from security threats. With just a few simple precautions, you can go a long way in keeping your computer safe from these negative elements. The following tips guide you on how to eliminate security threats for your computer-

  • The internet browser you choose has an impact on the security of your computer, so ensure that you are using a safe and trusted browser. Also remember to adjust your browser settings to avoid pop-ups and other auto downloads on the websites.
  • Be careful about the source that you choose to install antivirus software and other computer protection. Using a shady website for free downloads of these software could do more harm than good, infesting your computer with malicious code.
  • Use one reliable antivirus software with positive user reviews, instead of installing multiple software on your computer. Also be sure not to play around with the settings of the antivirus, unless you are absolutely sure about what you are doing, as you could end up leaving loopholes for threats.
  • It is recommended to delete all your browsing data, including cookies and passwords, after each browsing session. Making this a habit could help to save your sensitive information and protect your accounts from hackers.
  • Do not overlook the need to scan external storage devices for viruses each time you use them on your computer.
  • Be cautious before submitting your credit card details online, as phishing scams are getting alarmingly common.
  • Beware of emails from unknown sources and think twice before responding to these emails, as you could end up being permanently listed on spam lists. Also do not click on links to websites that you are not sure about.
  • Make the most of your antivirus by running weekly scans, and keeping it regularly updated.
  • Keeping a backup of all the important files and data on your computer is a good idea, as this could be of great help in the event of an attack on your PC.
  • You need to be particularly careful and install a firewall in you are using the internet on a shared network. Sometimes the worst hackers could be right next door to you.

Centex Technologies is a Central Texas based networking and IT firm engaged in providing complete networking and IT security solutions. For more information, call us at our Dallas office – (972) 375-9654

How To Achieve Customer Satisfaction In Online Businesses

July 12, 2012

Customer satisfaction is amongst the most important considerations that any online retailer needs to make. A little extra effort put into assuring that your customers get what they need and are not disappointed in any way, can go a long way in setting you apart from your competitors. The following tips can help you in improving the support offered to your customers, and leaving them satisfied each time they visit your website.

Provide valuable information – Working on the content that you provide on your website, whether it is about your products and services, or information related to what you offer, is one of the best ways to have satisfied customers. By doing so, you let your customers know that you are knowledgeable about your field, and also give them a reason to revisit your website.

Share information about yourself – Make the maximum use of your “about us” section by giving your customers an insight into who you are, where you are, how you got into this business, and what makes you different from other sites offering similar services. Also include a FAQ (Frequently Asked Questions) section to address common doubts in the minds of your customers, and to let them know how you shall assist them should anything go wrong during or after they make a purchase.

Be helpful and honest – Just having an active online customer support team is not enough. You need to train your customer support representatives to treat each customer with genuine concern, and to look beyond the metrics like turnover rate or wait time. You can also engage in proactive interaction with customers who appear to be in the need of help, like a customer who seems to be revisiting product pages repeatedly, or one who is spending longer-than-average time at checkout. It is equally important to encourage honesty in all interactions.

Under-promise, and over-deliver – Having satisfied customers is all about delivering more than you promise. Take your customers by surprise by giving them unexpected gifts and surprise offers. An easy return policy is also a key factor in customer satisfaction. However, your principal aim should be to enhance customer support at the pre-sale stage to reduce the likelihood of returns in the first place.

With the power of social media being at an all-time high, every small effort that you make towards customer satisfaction will result in an amplified boost to your online reputation. We at Centex Technologies provide Internet Marketing, IT Support, Web Development and Website Designing services to our clients in Austin, Dallas, Killeen and other areas in Central Texas. For more information, feel free to call us at toll free no – (800) 236-1497

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Why Regular Data Backups Are Important For Businesses?

November 2, 2011

Data backups form a vital part of any business so as to make adequate provisions for sudden loss or elimination of existing data that is necessary for carrying out daily operations. There are several ways in which important data may be lost including virus attacks and technical issues that may occur in a computer system. As most offices require twenty four hour internet connectivity in order to maintain effective communication with clients and customers, your systems can be exposed to a host of threats that may result in the deletion, alteration or complete loss of information that is stored on a particular system. This can cause a complete halt to your business operations that may not be able to function due to loss of data thus leading to huge financial losses.

In order to prevent such issues from occurring, backups of useful information must be maintained so that your business is not interrupted in any case. Having adequate backups in place can help you resume work as soon as you restore the lost information thus leading to no substantial losses. The decision regarding the kind of data that should be stored in the form of back up files should be made on the basis of how important the information is for your daily business activities. The backup should be maintained on removable disks that do not form a permanent part of the system so that any discrepancies in the working of the system do not have any effect on the backups being maintained.

They can also be maintained on an offline computer system that is not connected to the internet.
You should not wait to provide backups for new data that you enter. Any important files that are created should be cloned onto removable disks as soon as they are created as the loss of data can occur without any warning. There is certain software available for this purpose that can simply be run on your system to provide effective backup of vital information as and when it is entered into the system. You can also hire services of qualified network specialists who would periodically maintain your systems and take regular backups.

We at Centex Technologies provide complete IT services including data monitoring and regular remote backups. We have our offices in Dallas and Killeen Texas.  For more information call us on our Toll Free no : (800) 236-1497)

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Tips To Keep Your Website Secure

July 25, 2011

With the development in the web technology, the number of web sites that are being hacked is also on the rise. Keeping the website secure is an intricate issue that the web site designers and owners often fail to notice. Here are some important tips that you should always keep in mind to keep your web site safe and secure.

Keep your software updated: To prevent other people from taking advantage of your software ambiguity, make sure you update it from time to time and also download the patch program. If you are using the old version of any software, your web site is likely to be in a state of high insecurity. Thus, instead of manual updating, turn on the automatic updates of the software if it is available.

Use strong passwords to host account, FTP and control panel: Short and simple passwords are likely to be very easily accessed by the hackers. It is advisable to make your password as difficult as possible. The password should never contain your name, date of birth or any relevant information. Try to keep changing your password after every two or three months.

Update your antivirus: Make sure that you have updated antivirus software. Scan your computer frequently for any sort of viruses. It is possible that the hackers gain access to your passwords through any sort of viruses in your computer.

Backup your web site: Always have a complete backup of your web site. Even if it is hacked, you would not lose your files or the web site. Do not expect your web host to guard you if there is any blow. Do not store the backup files in the web servers. Instead, store them in the PC or USB.

Monitor your traffic regularly: Check your log files on a regular basis and monitor the visitors to your site. If there is anyone unusual, you need to be very careful. This could be a hacker.

Choose a trustworthy web host: Always go for a reliable web hosting service providers who offer customer support round the clock.

These are the important steps that you, as a web site owner, must take in order to keep your web site safe and secure. It is better to be cautious than be remorseful afterwards.

To know more how you can keep your website secure, feel free to contact us at Centex Technologies. We provide IT Support, Web Application Development, SEO and Internet Marketing services.

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How To Choose The Best Web Hosting Provider?

June 13, 2011

Choosing the best web hosting provider can be a very difficult task. There are numerous things that you need to be careful about while selecting the best web host. The most important of them is to prevent yourself from entering into a trap dwelling on the cheapest monthly cost. Given here are some important considerations that you should keep in mind if you want to get the best web hosting provider.

Bandwidth: This is extremely necessary for the future of your web site. It would be the worst thing if your web site gets shut down due to exceeding the Bandwidth. It is wise to select the web hosts that provide unlimited Bandwidth but at the same time you have to be sure that the “unlimited” part is not a cheap marketing tactic of hosting company. In such a case, you will land up with frequent website shut downs as the server resources will be used by multiple websites without any limits to bandwidth.

Add On domains: In future, may be you expand your business and need another sub-domain name for that. Make sure that the web host you choose does not charge extra for any additional sub-domain name.

Hosting space: As you expand your business, you would need ample amount of hosting space. For example you may want to add videos, photographs or animated graphics to your web site. It is wise to go in for a web hosting company that clearly defines your web hosting space limits. Free web hosts or unlimited web hosting plans can be tricky and may land you in trouble of frequent website shut downs.

Domain transfer: In case you want to move to another web host, make sure that you get a domain transfer without any additional cost. Also the procedure for domain transfer should be an easy one.

Sufficient email accounts: The web host should provide ample Imap and POP email accounts. If you have separate email accounts for different customer concerns, it would be much easier for you to answer their queries.

Scripts: Make sure that the hosting you chose has the desired environment for your web applications to run. In some cases you may find it beneficial to have pre-installed scripts within your web hosting accounts.

Should have control panel: Make sure that your web host has a control panel. It will enable you to make additions and adjustments in your web site.

Free web site promotions: Some web sites also offer free promotion of your web site which allows you to move forward towards a profitable business enterprise. But this should not be the criteria for selecting a web host.

Great support: Make sure that your web host provides you with a 24X7 customer support through telephone/ live chat also.

There are numerous more things that you should consider but keeping the above given points in mind will definitely help you to get an excellent web hosting service provider.

We at Centex Technologies not only create state of the art web applications but also help you choose best web hosting provider for your web hosting needs. Contact us today at 800. 236. 1497.

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