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Generating Sales Through Twitter

April 13, 2014

Social media has helped brands and businesses in creating value for customers and generating significant sales as well. Social media marketing, if leveraged well, can lead to great returns for any business. Many of the existing and upcoming business ventures have incorporated the social networking platform, Twitter, into their marketing plans. Read on to know more on how you can generate sales effectively through Twitter.

  • First and foremost thing to be borne in mind is sharing the right kind of information with customers. Many businesses today are lured into the prospect of offering discounts and coupons on Twitter so as to bring in more customers. But this does not work for every category of products and services. Information has to be shared as transparently as possible. Also, do not go overboard with selling your product or service; the catch is to just try and engage your prospective customer through tweets and re-tweets.
  • Recently Twitter has started “Twitter Ads”, an advertizement platform that can be effectively used to promote product or services through paid promotions. A business can use options of “Promoted Accounts”, “Promoted Tweets” and “Promoted Trends” to market and reach out to potential customers.
  • A business can also create special purpose filters on Twitter, which are aligned to its specific needs. This enables you to get the maximum leads for people who are looking for the kinds of products that you offer. For instance, people could be looking for help to solve problems on a particular product or service, that your company is adept at handling. In such a scenario, having a prospecting stream filter in place will save you a lot of time in hunting for leads.
  • Coming to the messages part of Twitter, it has been observed that after a certain time period, the customer complaints and questions start repeating themselves. A smart business will know the content and introductions that work best in particular situations. So instead of drafting a new message every time or customizing it, you can reuse the content that is relevant to that particular business situation.
  • Sending out messages is only one side of the story; there are innumerable messages coming from the people as well. For a business, it is important to know what messages should be responded to and which are the ones that need to be overlooked. If people hashtag your products or services or are talking about your company, you should definitely respond to those messages. For people who are not a part of your business location, the messages can be ignored.
  • The job does not end by sending a message. For a business to acquire and sustain prospective customers through Twitter, it is important to understand that conversations should be regularly monitored, and replies must be given where required. At the end of the day, your customer wants to know that you are there. For this, accounts can be actively managed by the social media team of the company.

These are some of the pointers which if followed could help a business in generating leads and sales through Twitter. For more information on how to market your your business online, call Centex Technologies at (855) 375-9654

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