Posts Tagged Online Reputation Management

Need Of Online Reputation Management

March 30, 2013

In the modern age where information about everything, right from an individual to a company is available in just a single click, online reputation management has a huge role to play. As the owner of a company, it is immensely important to regulate and control the information that appears in search engine results for your company when existing or prospective clients. Right from customer reviews on high-ranking sites like Yelp to “companynamesucks” domains, there is a lot that needs to be considered while devising an online reputation management strategy for your company.
The following tips guide you on the dos and don’ts of online reputation management-

  • Social media communication- Just creating profiles on all the leading social media networks is not enough. What is really important is paying attention to what people are saying about you on these sites, and showing your concern by responding and engaging in active communication.
  • Company policy- While having a team of employees dedicated to your company’s online reputation management is a great idea, it can backfire in the absence of a well-defined company policy. If every employee deals with social media complaints and feedbacks individually, the inconsistency of these responses can work against the company’s reputation.
  • SEO for your company’s name- The best way to make sure that people see what you want them to see when they search for your company’s name online, is to dominate your company’s name in search results. This can be done by simple strategies such as using your company’s name in HTML tags, title tags, your about us page, your website’s URL, etc. It is also a good idea to refer to your company in the third person whenever possible- for example, instead of “we are dedicated to providing” use “XYZ is dedicated to providing”.
  • Diversify your online presence- When it comes to online reputation management, a key aspect is building your online presence. Right from blogging to being active on all major social media sites and getting listed in local directories, there is no end to the number of things that can be done to have a diverse online presence.
  • Monitor your search results– The most important part of online reputation management is keeping an eye open for all that’s being said about your company, and having a strategy in place for dealing with negative comments. The best way to do this is usually to contact the creator of this content personally, and either find a way to change their opinion, or leave a comment describing how you plan to deal with the feedback.

We at Centex Technologies provide online reputation management in Austin TX, Dallas and Killeen areas.

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Online Reputation Management : What Is It All About?

December 5, 2011

With the increasing competition among companies today, the kind of image that an organization projects can be instrumental in determining its level of success in the market. As most major as well as minor companies these days have an online presence for promotional or business purposes, customers tend to receive the maximum amount of information about corporations/ individuals from the internet itself. There can be a large amount of data in relation to a particular organization on the world wide web that may show up in search engine results. This data may be either negative or positive. Generally positive data consists of information that has been created and is being circulated by the company itself or its customers or associates while negative data may be present in the form of negative feedback published on certain online forums. Negative results about a company may also show up in case a competitor chooses to circulate such information about you in order to tarnish your brand.

The negative results that are received by conducting a search on a popular search engine like Google or Yahoo cannot be ignored due to the wide repercussions that it may have on your sales as well as your image. For this purpose, there are certain companies that offer their specialized services in online reputation management. Online Reputation Management popularly known as ORM deals with effectively rooting out negative feedback and comments about your company by replacing it with positive ones. This can be done by developing SEO based content that starts to show up in the top ten results of a search. This in turn helps reduce the rank of any negative data that may earlier be showing up when keywords related to your organization are entered in the search box. During the process various tools are to be used in order to weed out negative feedbacks from the top search results.

Comprehensive and creative strategies are to be employed for managing your online brand. Even if your brand has suffered from a bad image due to negative results, a significant change can be brought about by employing a specialist Online Reputation Management company to raise your image on the internet. Even damaged reputations can be gradually repaired by replacing negative content with positive reviews or information.

We at Centex Technologies provide specialized Online Reputation Management services to our clients. For more information, visit us or call us at our Killeen (254-213-4740) or Dallas (972-851-7878) Office.

Internet Marketing AustinSEO Austin

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