Archive for category Uncategorized

What Is Robotic Process Automation (RPA)

Robotic process automation (RPA) involves using a software that is programmed to do basic tasks just as humans do. It uses artificial intelligence & machine learning to handle high-volume & repetitive tasks that were originally performed by humans. The tasks may vary from solving queries, making calculations, record maintenance, sending receipt messages, updating a spreadsheet, etc. The RPA software is basically designed to reduce the burden of simple routine tasks.

Applications Of RPA

  • Customer Service: RPA software helps in improving overall experience of customers by automating contact center tasks to provide better service.
  • Accounting: RPA can be used to perform certain accounting tasks such as general accounting, transactional reporting, budgeting, etc. This helps in reducing human effort as well as saving time.
  • Healthcare: RPA solutions can be used to handle medical records of patients, provide previous medical history, customer support, hospital account management & billing.
  • Human Resource: Tasks such as filing & updating employee information, on-boarding & off-boarding, etc. can be handled by a software bot.
  • Supply Chain Management: From procurement, order processing, monitoring inventory levels to shipment tracking, RPA can also be used for managing numerous tasks performed in the supply chain.

What To Look For In A RPA Software?

  • Speed
  • Scalability
  • Reliability
  • Simplicity
  • Intelligence

RPA Implementation Methodology

  • Planning: The first step is to plan and list the tasks you want to automate.
  • Development: In this step, the RPA software is developed as per the needs specified in the planning phase.
  • Testing: The software is pre-tested to identify & correct the defects.
  • Support & Maintenance: Support is needed even after a software goes live.

Benefits Of Resorting To RPA

  • Cost Saving: Robotic process automation helps in significantly reducing costs as tasks that were earlier done manually can be automated using RPA software. This improves the overall process performance and revenues of the business.
  • More Accuracy: Employees need to be very careful while performing a task because there are chances of inaccuracy. However, RPA automates the work which eliminates human errors & mistakes. This in turn, improves the quality & efficiency of work performed.
  • Saves Time: Robots can perform tasks at a higher speed as compared to human workforce. This helps in reducing the time taken to perform a task.
  • Gathering Insights: RPA software has the ability to gather, organize, analyze and provide valuable data insights to ease the process of planning & decision making.
  • Simple: Training an employee consumes time whereas RPA solutions are programmed as per need of the business. It is very easy & flexible to operate.

For more information, call Centex Technologies at (254) 213-4740.

, , ,

No Comments

Cyber Security Tips

View Full Image

,

No Comments

Setting Up Computer Network in Office – Common Mistakes

June 28, 2013

Computers are a major part of any office or institution today. In fact, I do not think people can imagine office without computers anymore. It has become such an integral part of everyone’s lives. A computer network is necessary in most offices as it supplements sharing between computers and simplifies other tasks too. A lot of people prefer to set up the computer network in their office without the assistance of any trained professional. Doing so is absolutely fine but there are a few common mistakes people make, which everyone should be weary off:

Choosing the wrong hardware/software:
There dozens of choices in the market when it comes to choosing hardware/software and there is no shame in being confused. Most people don’t go into the technical aspects, and choose the wrong stuff for their office. Instead understand that most of the hardware comes with its own software and try to find one that suits your purpose.

Beware of Wi-Fi Cold Spots:
If you are relying on Wi-Fi connectivity for your office, it is common to find that the reception or connection is poor in some areas. This could be near corners or parts of the building away from the wi-fi router. To correct this, place the transmitter
(wi-fi router) in a central position and use additional equipment to amplify the signal.

Malfunction of network applications:
It is common that after a lengthy installation of a computer network, some of the applications will just stubbornly refuse to respond. These could be due to faulty settings made at some stage in the installation. Ensure that while installing the network, all the computers are able to connect and all devices like shared printers are in working condition. Sometimes one or two special devices will refuse to join the network. This could be due to some software issue. Check if the software on both devices is compatible and re-install.

Assuming that tech support is not necessary:
It is quite possible that you may refrain from asking for technical support from professionals till there is an evident problem. It is highly recommended that tech support be consulted while installing a new network to ensure that it is set up correctly. This could help you in the long run by making the network not require constant maintenance.

Compromising on network security:
The security of a network is crucial and should not be taken lightly. If not properly secured with encryptions and firewalls, there is a high chance of misuse and even theft of intellectual property.  Ensure that your network is protected and hack proof.

Avoid these common mistakes and you should be well on your way to setting up a computer network in your office.

, , ,

No Comments

What to expect in SEO in the coming months – By: Matt Cutts

Matt Cutts, talk about the changes coming up at Google – What search engine optimizers (SEOs) and webmasters should expect in the next few months.

No Comments

Internet Marketing Austin: SEO And Social Networking

August 20, 2012

With a website in place for your business, you are half way to benefiting from the myriad benefits that come with having an online presence in today’s web-dominated world. However, essential e-marketing techniques like SEO, SMO, and SMM are what determine whether your website gets a spot in a prime location, or remains that down-street business that just a few people know about. A few years ago, it might have been enough to just focus on the SEO strategies for your website, and ensure that your website ranked high on search engines.

However, nearly 70% of the American population having an active profile on multiple social networking sites, it is just as important to get the word of your business out on these networks. Ideally, your SEO strategies should be integrated with your social media and networking profiles, to result in a holistic internet marketing plan that not just attracts users, but also keeps them engaged. With the cut-throat competition that exists in nearly every industry on the internet, it takes persistent and dynamic efforts to make use of multiple channels for attracting users to your website.

Social media is your way to get directly in touch with your niche audience, at just a fraction of the cost and time that is usually invested into conventional marketing. You can achieve multiple purposes ranging from product marketing to reputation management, in just a few clicks on these social networks. Interestingly, social media strategies are also instrumental in boosting search engine optimization and lead generation. A part of search engine algorithms rely on user generated data derived from leading social networking sites, which means that back-links generated from these sites are of high value in improving your ranking on search engine results.

Both SEO and social networking reap results after consistent efforts carried out over a sufficient time period. If you wish to improve sales for your Austin-based business, both these tools are definitely worth experimenting with. These techniques, when carried out in tandem, will help to draw a targeted audience to your website, build brand awareness, improve customer relationships, increase customer loyalty, and ultimately boost sales and revenues for your business.

After all, business is all about relationships, and while SEO helps to initiate these relationships by bringing people to your business and efficient social networking makes them to stay there. We at Centex Technologies, Austin provide SEO and Social Networking Solutions to our clients based in Central Texas. For more information on our SEO, Internet Marketing, Website Designing and Web Development services please call us at – (800) 236-1497

, ,

No Comments